Directory App Terms and Conditions

Access to and use of the Directory App and this site is provided by Blispa Limited subject to the following Terms and Conditions.

Use of this app and associated websites constitutes your acceptance of these Terms and Conditions which take effect when you first use the app or website. Blispa Limited reserves the right to change these terms and conditions at any time by posting changes online. You are responsible for reviewing regularly information posted online to obtain timely notice of such changes. Your continued use of this site after changes are posted constitutes your acceptance of this agreement as modified by the posted changes.

Whilst Blispa Limited endeavours to ensure that this app and site is normally available 24 hours a day, Blispa Limited will not be liable if for any reason the site is unavailable at any time or for any period. Access to this site may be suspended temporarily or permanently and without notice.

Whilst Blispa Limited endeavours to ensure that the information provided is correct, no warranty, express or implied, is given as to its accuracy and Blispa Limited does not accept any liability for error or omission.

Part of this app and site contains materials submitted to Blispa Limited by Advertisers and other Third Parties. Third parties and Advertisers are responsible for ensuring that materials submitted for inclusion complies with national and relevant foreign law. Blispa Limited can not guarantee the accuracy of this material and hereby expressly disclaims any responsibility for error, omission or inaccuracy in the material, misinterpretation and any all loss, disappointment, negligence or damage caused by reliance on the material contained on this site or any failure or alleged failure in the delivery of the services referred to herein, or in event of the bankruptcy, liquidation or cessation of trade of any company, individual or firm referred to herein. Confirmation of the accuracy and currency in the information should be sought from the establishments concerned.

Blispa Limited shall not be liable for any damages (including, without limitation, damages for loss of business or loss of profits) arising in contract, tort or otherwise from the use of or inability to use this site, or any material contained in it, or from any action or decision taken as a result of using this site or any such material.

Blispa Limited accepts no responsibility for the content of any site to which a hypertext link from this site exists. Such links are provided for your convenience on an “as is” basis with no warranty, express or implied, for the information provided within them.

Access to the Directory App and associated websites may gather user information including location, which may be anonymous or linked to a user account. This data is gathered and processed according to our Data Protection Policies which are published on the Blispa website.
If any of these terms should be determined to be illegal, invalid or otherwise unenforceable by reason of the laws of any state or country in which these terms are intended to be effective, then to the extent and within the jurisdiction in which that term is illegal, invalid or enforceable, it shall be severed and deleted from the clause concerned and the remaining terms and conditions shall survive, remain in full force and effect and continue to be binding and enforceable.

By accessing any part of this site or the app, you should be deemed to have accepted these Terms in full.

These Terms are governed by English law and subject to the exclusive jurisdiction of the English Courts.


Explore and Play Rewards and Offers Terms and Conditions.

Within the Directory App the Explore and Play games will from time to time offer competition rewards and offers. These rewards and offers are provided by advertisers in the Directory App and may include discounts, reduced price tickets or special deals offered by advertisers in the app.

These may be triggered by visiting locations, answering clue questions or posting material to social media channels.

These offers may have additional eligibility criteria and restrictions set by the advertiser, such as validity restrictions, limited availability or restrictions to certain times or days. Offers may be open only to people meeting eligibility requirements such as age restrictions, holding a valid Student Card or Bath Residents Discovery card.

All offers will be subject to availability and the advertiser’s usual business terms and conditions.

It is the responsibility of the user to confirm with the advertiser that they meet any necessary eligibility requirements for the offer before redemption. Being shown the offer in the Bath Directory app does not provide sufficient proof of meeting the advertiser’s eligibility criteria.

The specific terms of such offers are set by the advertiser and may be time limited, not be available at certain times or days such as Bank Holidays or include or other eligibility criterion as required by the advertiser.

It is the responsibility of the user to confirm any such conditions or restrictions with the advertiser before redemption. All such offers are redeemable solely at the discretion of the advertiser, and are not the responsibility of Blispa Limited.

 Explore and Play Prize Draw Competition

Within the Directory App the Explore and Play games will from time to time offer competition prize draws.  The only route for entry into these competitions is through the Free Directory app and the Explore and Play trails within it.

The promoter is Blispa Limited (company no 9071155) whose registered office is at 38 Gay Street, Bath, BA1 2NT

There is no entry fee and no purchase necessary to enter these competitions. Competition entrants must have played the game in the app and physically visited the required question locations to be eligible to enter.

One competition winner will be chosen the last day of each month of the competition by the promoter. The competition will end on 31st October 2018. After this date the no further entries to the competition will be permitted.

The prize winners will be selected randomly from all participants who complete the game trail and submit valid responses. Entry will require submission of a valid email address and other information specified in the Final Question of the trail game. This may require players to share information on public social media networks.

The decision of the promoter in relation to the promotion is final. No correspondence will be entered into.

No information regarding entries or judging will be disclosed to any third party not involved in the conduct of the promotion.

The prize is as stated in the app and is not transferable, re-saleable or exchangeable. There is no cash alternative.

The Promoter reserves the right to substitute any of the prize products subject to availability.

Prize collection or redemption be arranged by the winner with the advertiser providing the prize. This is subject to availability and the advertiser’s normal terms and conditions of business and booking will apply.  The prize should be taken before 20th December 2018.

Prize Draw competitions are open to all users of the Bath Directory app aged 18 years and over who submit a valid email address and provided any requested information requested via the entry page in the app.

Only one entry will be accepted per person. Multiple entries from the same person will be disqualified.

Employees of advertisers offering prizes, their close relatives and anyone otherwise connected with the organisation or judging of the competition are not eligible.

No entries from agents, third parties, organised groups or applications automatically generated by computers will be accepted. No late, duplicate, incomplete or corrupted entries will be accepted. Any entries containing offensive or inappropriate content will be removed.

No responsibility can be accepted for entries not received for whatever reason.

By entering, participants will be deemed to have accepted and be bound by the Terms and Conditions. All entry instructions form part of these Terms and Conditions.

In the event of unforeseen circumstances the promoters reserve the right to offer alternative prizes of equal or greater value.

The Promoter reserves the right to amend, alter or terminate this promotion at any time due to circumstances beyond its control, or any actual or anticipated breach of any applicable law or regulation or any other event outside of the promoter’s control.

The Promoter’s decision is final and binding in all matters relating to the promotion.

The rules of the competition and how to enter are as follows:

Playing and entering the completion will require the player to have physically visited specific locations in a specific order, verified by the app being triggered by Bluetooth.

The user does not need to answer all questions correctly to be entered into the prize draw. Questions maybe skipped if the player cannot answer the question.

The player will have to have visited all available required locations to reveal the Final Question.

The Final Question must be answered correctly in order to be able to submit a competition draw entry.

Any entries not in accordance with the entry instructions and these terms will be rejected.

The promoter is not responsible for inaccurate prize details supplied to any entrant by any third party connected with this competition. Prizes are provided by advertisers in the Directory who are responsible for the prize description, value and any specific redemption and collection requirements and terms.

The winner will be notified by email within 14 days of the closing date. Winners must respond to notification of their prize within 48 hours otherwise the right to claim the prize will be lost and the Promoter reserves the right to re-award the prize(s).

The promoter will notify the winner when and where the prize can be collected. Most prizes will require the winner to collect or receive the prize from an advertiser in Bath, UK. The prize does not include travel, shipping, delivery or collection expenses.

If the winner is unable to collect or redeem the prize we reserve the right to withdraw the prize from the winner and pick a replacement winner.

The promoter’s decision in respect of all matters to do with the competition will be final and no correspondence will be entered into.

The competition and these terms and conditions will be governed by English law and any disputes will be subject to the exclusive jurisdiction of the courts of England.

The winner agrees to the use of his/her name and image and entry in any publicity material, social media and website posts made by Blispa and the advertiser who has provided the prize. Any personal data relating to the winner or any other entrants will be used solely in accordance with current UK data protection legislation and will not be disclosed to a third party without the entrant’s prior consent.

Entry into the competition will be deemed as acceptance of these terms and conditions.

This promotion is in no way sponsored, endorsed or administered by, or associated with, Facebook, Twitter or any other Social Network. You are providing your information to Blispa Limited and not to any other party. The information provided will be used in conjunction with the following Privacy Policy found at

The promoter shall have the right, at its sole discretion and at any time, to change or modify these terms and conditions, such change shall be effective immediately upon posting to this webpage and within the Directory App.

Advertiser Terms. Copy right and Directory Entries

Unless otherwise stated, the copyright and any other rights in all material on this site are owned by Blispa Limited. Users are permitted to print and download extracts from the app and site on the following bases:
Use of documents and related graphics on this site is for information and/or personal use only;

Any copies of these pages saved to disk or to any other storage medium may only be used for subsequent viewing purposes or to print extracts for personal use;

No documents or related graphics on this site are to be modified in any way;
Graphics on this site are not to be used separately from the accompanying text;
The Blispa Limited copyright notice (i.e. © Blispa Limited 2016) must appear in all copies;

Directory entries and advertisements are accepted subject to payment of a monthly subscription by Advertisers. The subscription can be cancelled at any time subject to a seven day notice period. No further charges will be due provided any hardware provided are returned in working order. Any payments collected or already scheduled for collection by the payment processors will not be refunded.

Advertisers can submit content through a self-service online platform or for entry by Blispa Limited. Advertisers are responsible for the material they submit for inclusion, and for ensuring that materials submitted for inclusion complies with national and relevant foreign law, including copy right law. Blispa Limited will remove from publication any material and if necessary terminate contracts if it considers content may not meet such restrictions or our advertising policies.

Blispa Limited will determine the size, placement, and positioning of advertisement and content.

We do not guarantee the activity that your advertisements will receive, such as the number of views or clicks your ads will get.

Our license to run your content will end when we have completed your subscription. However, if users have loaded the content on their phone, or content has been distributed via other social networks Advertisers content may remain until the users delete it.

Blispa Limited may use your ads and related content and information for marketing or promotional purposes, including publishing it in other Blispa apps at our discretion.

Blispa Limited reserve the right to reject, approve or remove any ad for any reason, in our sole discretion, including ads that negatively affect our relationship with our users or that promote content, services, or activities, contrary to our competitive position, interests, or advertising philosophy.

Prohibited Content

Advertisements must not constitute, facilitate, or promote illegal products, services or activities. Adverts targeted to minors must not promote products, services, or content that are inappropriate, illegal, or unsafe, or that exploit, mislead, or exert undue pressure on the age groups targeted.

Blispa Limited may use Advertisers Content to promote their businesses and The Directory through other social media channels including Facebook and Twitter. Advertisers are responsible for ensuring that content they submit complies with the Advertising Policies and Community Standards of these Third Party networks. Material submitted by Advertisers must not contain any of the following:

(a) Content that infringes upon or violates the rights of any third party, including copyright, trademark, privacy, publicity, or other personal or proprietary rights.

(b) Adult content. This includes nudity, depictions of people in explicit or suggestive positions, or activities that are overly suggestive or sexually provocative.

(c) Promotion of the sale or use of the following:

  • Illegal, prescription, or recreational drugs;
  • Tobacco products and related paraphernalia;
  • Unsafe supplements, as determined by Blispa Limited in its sole discretion;
  • Weapons, ammunition, or explosives; or
  • Adult products or services.

(d) These policies may be changed at any time without notice.
Blispa Limited shall not be liable for any damages (including, without limitation, damages for loss of business or loss of profits) arising in contract, tort or otherwise from the use of or inability to use the Directory, or any material contained in it, or from any action or decision taken as a result of using this site or any such material.

Supply of Beacon Equipment

Blispa Limited may provide beacon equipment to the Advertiser during the subscription period. This Equipment remains the property of Blispa Limited and must be returned in working condition to Blispa Limited at the end of subscription period or upon demand.

In the event that the Advertiser discovers an error or defect in the Equipment they should inform Blispa Limited who will provide a substitute replacement within a reasonable period.

The Advertiser shall be responsible for the safe keeping of the Equipment and must inform Blispa Limited if it is lost, damaged or misplaced. The Advertiser will be liable for the cost of replacement of lost or damaged Equipment. The charge for such replacement will be three months subscription at the current advertised subscription rates.


Either party shall be entitled to terminate the Subscription Agreement with 7 working days giving written notice to the other party

On termination of the Subscription Agreement, or failure to pay the subscription fees due the Advertiser shall (unless otherwise agreed with Blispa Limited) return any Equipment provided to Blispa Limited as agreed between the parties.


The Supplier’s maximum aggregate liability for breach of this Agreement (including any liability for the acts or omissions of its employees, agents and subcontractors), whether arising in contract, tort (including negligence), misrepresentation or otherwise, shall in no circumstances exceed three months subscriptions fee paid by the Advertiser.