Data Privacy Policy

Blispa Limited fully complies with the General Data Protection Regulations (GDPR) and will only process your data in accordance with it.  You have the right to lodge a complaint with a supervisory authority if you consider that we have infringed this regulation when processing your personal data.

Data Privacy Policy for the Bath Directory

The Bath Directory is a mobile app for exploring the city of Bath.  You can use it to receive up to the minute news, offers and promotions from the businesses you pass.  You can also play our audio tours, trails and treasure hunt games which include local offers and rewards.

The Bath Directory is a product of Blispa Limited.  Blispa Limited processes personal data using the lawful basis of consent, when operating the Bath Directory.

We only hold your personal data if you have explicitly given us consent to do so by actively signing up to our mailing list via email or through the Bath Directory app, or to enter a competition associated with the Bath Directory app.

If you have signed up to our mailing list we will hold your name and email address only for the purposes of sending you email marketing relating to the Bath Directory.  We will not pass this information on the third parties or use it to email you about anything other than news and offers from the Bath Directory.

If you have provided your personal details to us as part of a competition entry, we and the competition organiser (where they are a third party) will only use your personal information for the purposes of processing your competition entry and to inform you of the outcome of competitions.

If you have consented to receive marketing communications from us or entered one of our competitions then we will hold your personal data until such time as you withdraw your consent.  You can withdraw your consent for us to hold or process your personal data at any time, tell us using the contact us form at

Data Privacy Policy for Blispa Event, Tour and Trail Apps

The Blispa Event App provides a timetable and event guide for conferences, exhibitions and events. The content in the app can be triggered by Bluetooth iBeacons around the site, if the app user gives permission for this.

The app has no login or registration so gathers no personal information directly.

The App can work in a standalone mode with no data connection, in which case no information is shared with Blispa central systems.

If data is available and the user gives permission the app will contact Blispa servers at regular intervals to check for content updates, and anonymously report any beacon and app interactions. This enables anonymous gathering of the app ratings, itinerary entered which is aggregated to give the event organiser feedback, crowd movement and attendance analytics. Blispa also use this information to improve the app and monitor beacon interactions to ensure they are active.

The app contains content entered by event organisers, which may include links to external websites outside Blispa control. The content and any data protection issues are the responsibility of the respective website owners.

Data Privacy Policy For Blispa Finder Wristbands

Each wristband broadcasts a unique ID which we store on our systems, together with any contact data you enter when you authorise the wristband in the app. This data is encrypted and held in secure servers in the EU and subject to UK Data Protection registration.   (Registration Number: ZA190767)

Access to this data, and displaying location data on a map is restricted to those people to whom you release the authorisation code.

If a wristband wearer is found event security staff can be authorised to access any contact details that you have entered for that wristband.

ICO Registration

Blispa Limited is a registered Data Controller with ICO number ZA190767